Police Department

The primary purpose of the Westford Police Department is to provide a high level of safety, security, and service for members of the community in a manner that affirms the fair and equitable treatment of all. As a regulatory agency of local government, the police department has the direct responsibility for the preservation of public peace, for the reduction of the opportunity to commit crime, and for the effective delivery of impartial, high-quality, accountable police services that ensure everyone has a safe place to live, work, and visit.

Accredited Police Department Seal

Department Organizational Chart

Department / Division Hours 

The Police Department is open 24/7.

All telephone calls to the Police Department are answered by the Public Safety Communications Department (24/7) by dialing 978-399-2345.  

For Emergencies ONLY dial 9-1-1.

  • Public Information Line: 978-399-2067 This line provides recorded information related to ongoing situations.
  • Anonymous Tip/Complaint Line: 978-399-2072  *THIS LINE IS NOT MONITORED 24/7* If you need to report a crime in progress call 9-1-1, if you want to report a past crime and/or want to speak to an officer call 978-399-2345  
All Public access should be made via the driveway entrance directly to the left of the Town Hall as you face it from the street.  The Police and Fire entrance to the right of the Fire Department is for emergency vehicles only. Please do not use this entrance.

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Police Details:

To Order Police Details Please Call Public Safety Communications at 978-399-2345

For Billing Questions regarding Police Details please call 978-399-2028

 

Police Records Division:

The Records Department is open Monday - Friday, 8 a.m. - 4 p.m

To contact the Records Department directly please call 978-399-2053

To submit a request for records online please click the following link: (Click Here)

 

License to Carry Process:  
If you are applying for or renewing your LTC, please mail in your application, use the online portal or physically drop off your application at the RECORDS window of the Police Department. ALL applications MUST include the appropriate fee of $100 via cash, check or money order only. Applications received without payment will NOT be processed.  Once processed you will receive a phone call to advise you of the next step. To begin the process of applying online, please click the "Firearms Rules and Regulations" on the left-hand navigation and follow the instructions.


Employment and Security Fingerprints:
The Police Department provides, as a service to the residents of the Town of Westford, fingerprinting from 7 pm-9 pm on Mondays and Wednesdays, and Saturdays from 9 am to 11 am. No appointment is necessary. 

Requesting Copies of Police Records and Reports:
Please call the Public Safety Communications Department at 978-399-2345 and request to speak to the Police Records Department.

Town of Westford Winter Parking Ban:
In accordance with Chapter 199 § 12 of the Westford Town Code, there is no on street parking longer than 1 hour between 1:00 a.m. and 6:00 a.m. from November 1st through March 31st. 

There is to be no on-street parking of any kind during a snowstorm or following a storm while clean-up is still taking place. 

In addition, vehicles impeding snow removal, or violating the above two sections, will receive a $25.00 fine, with the possibility of being towed. Throwing, dumping, or leaving snow in the roadway is a $50.00 fine.

Wearing Masks / Face Coverings is optional for visitors while in the Police Department, Communications Department, and Lobby Area.

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Ice Cream Trucks

All ice cream trucks are now required to post an 8 1/2 x 11 permit with a photo of the operator in their truck window, visible to patrons. Please contact local police if no permit is posted.

Solicitor Information

In Westford, ALL Solicitors must register at the Police Department before going door to door to make sales and/or promote their business. If these individuals are legitimate they will be issued a Westford Solicitors Permit and a photo ID card. If a solicitor comes to your door, ask to see their Police issued ID before conducting any business with them. If they do not have one, call us at 978-399-2345.

If possible, provide us with their description and that of any vehicle they may be using.D

Notice to Potential Solicitors and Ice Cream Truck Vendors

Permit applications are only accepted Monday - Friday, 8 a.m. - 4 p.m. Applicants must be present, with a positive ID and an application processing fee of $50.  All applicants are subject to the Town of Westford Civil Fingerprinting Bylaw and any associated fees as well.  It is strongly recommended that you call in advance to make an appointment.

For additional information please read the Town of Westford Solicitation bylaw and the Town of Westford Civil Fingerprinting bylaws.

Please also reference the Police Department’s Civil Fingerprint Policy  and see the Notification to Subjects of Fingerprint-based Criminal Record Background Check form for more information.

MV Crash Reports

Commonwealth of Massachusetts Motor Vehicle Crash Operator Report Form (PDF) is available on this site.

To get a copy of your MV Crash Report over the internet click here: https://buycrash.lexisnexisrisk.com/ui/home

If you are going to request a report in person, you are asked to complete the form and pay the required processing fee in advance. You will be charged $0.50 per page for Incident Reports, and $5 for a Crash Report. Additional fees may apply for multiple record requests, requests requiring significant resources to complete, photographs and/or audio. Reports will be redacted as allowed by public records law. It may take as much as ten days to get a response to your request. Generally reports are available within 10 days of Crash or Incident.

Westford Police Department Presentations

Westford Police department Activities and Procedures Update for Select Board 9/14/20