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Police Department
The primary purpose of the Westford Police Department is to provide a high level of safety, security, and service for members of the community in a manner that affirms the fair and equitable treatment of all. As a regulatory agency of local government, the police department has the direct responsibility for the preservation of public peace, for the reduction of the opportunity to commit crime, and for the effective delivery of impartial, high-quality, accountable police services that ensure everyone has a safe place to live, work, and visit.
Department Organizational Chart
Department / Division Hours
The Police Department is open 24/7.
All telephone calls to the Police Department are answered by the Public Safety Communications Department (24/7) by dialing 978-399-2345.
For Emergencies ONLY dial 9-1-1.
- Public Information Line: 978-399-2067 This line provides recorded information related to ongoing situations.
- Anonymous Tip/Complaint Line: 978-399-2072 *THIS LINE IS NOT MONITORED 24/7* If you need to report a crime in progress call 9-1-1, if you want to report a past crime and/or want to speak to an officer call 978-399-2345

Click here to learn more and register for Smart911
Police Records Division:
The Records Department is open Monday - Friday, 8 a.m. - 4 p.m.
For Police Details or Other Billing Questions: Please call 978-399-2028.
License to Carry Process:
If you are applying for or renewing your LTC, Please mail in your application, with the appropriate fee. Applications are available online. Once processed you will receive a receipt in the mail, and a phone call to advise you of the next step.
Employment and Security Fingerprints:
The Police Department provides, as a service to the residents of the Town of Westford, fingerprinting from 7 pm-9 pm on Mondays and Wednesdays, and Saturdays from 9 am to 11 am. No appointment is necessary.
Requesting Copies of Police Records and Reports:
Please call the Public Safety Communications Department at 978-399-2345 and request to speak to the Police Records Department.
Wearing Masks / Face Coverings are optional for visitors while in the Police Department, Communications Department, and Lobby Area.
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Ice Cream Trucks
All ice cream trucks are now required to post an 8 1/2 x 11 permit with a photo of the operator in their truck window, visible to patrons. Please contact local police if no permit is posted.
Solicitor Information
In Westford, ALL Solicitors must register at the Police Department prior to going door to door for the purposes of making sales and promoting their business. If these individuals are legitimate they will be issued a Westford Solicitors Permit and a photo ID card. If a solicitor comes to your door, ask to see their Police issued ID prior to conducting any business with them. If they do not have one, call us at 978-399-2345.
If possible, provide us with their description and that of any vehicle they may be using.D
Notice to Potential Solicitors
Permit applications are only accepted Monday - Friday, 8 a.m. - 4 p.m. Applicants must be present, with a positive id and an application processing fee of $5. It is strongly recommended that you call in advance to make an appointment.
MV Crash Reports
Report Request Forms (PDF) are available on this site. You can also get a copy of your MV Crash Report over the internet.
Westford Police Department Presentations
Westford Police department Activities and Procedures Update for Select Board 9/14/20
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Mark Chambers
Chief of Police
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Police Department
Physical Address
53 Main Street
Westford, MA 01886
Phone: 978-399-2345Fax: 978-692-8460Emergency Phone: 911
Tip Line: 978-399-2072
Rape Crisis Line: 978-399-2998
Alternate Number: 978-399-2345