Police Department

The primary purpose of the Westford Police Department is to provide a high level of safety, security, and service for members of the community in a manner that affirms the fair and equitable treatment of all. As a regulatory agency of local government, the police department has the direct responsibility for the preservation of public peace, for the reduction of the opportunity to commit crime, and for the effective delivery of impartial, high-quality, accountable police services that ensure everyone has a safe place to live, work, and visit.

Accredited Police Department Seal

Department Organizational Chart

Department / Division Hours 

The Police Department is open 24/7.

All telephone calls to the Police Department are answered by the Public Safety Communications Department (24/7) by dialing 978-399-2345.  

For Emergencies ONLY dial 9-1-1.

  • Public Information Line: 978-399-2067 This line provides recorded information related to ongoing situations.
  • Anonymous Tip/Complaint Line: 978-399-2072  *THIS LINE IS NOT MONITORED 24/7* If you need to report a crime in progress call 9-1-1, if you want to report a past crime and/or want to speak to an officer call 978-399-2345
All Public access should be made via the driveway entrance directly to the left of the Town Hall as you face it from the street.  The Police and Fire entrance to the right of the Fire Department is for emergency vehicles only. Please do not use this entrance.

smart911 Opens in new window
Click here to learn more and register for Smart911

Police Records Division:

The Records Department is open Monday - Friday, 8 a.m. - 4 p.m.
For Police Details or Other Billing Questions: Please call 978-399-2028.
 
License to Carry Process:  
 If you are applying for or renewing your LTC, Please
 mail in your application,  with the appropriate fee.  Applications are available online. Once processed you will receive a receipt in the mail, and a phone call to advise you of the next step. 

Employment and Security Fingerprints:
Please call the Public Safety Communications Department at 978-399-2345 and request the Police Records Department to schedule an appointment.  
The appointments will be scheduled at half-hour intervals between 7 pm-9 pm on Mondays and Wednesdays. 

Requesting Copies of Police Records and Reports:
 Please call the Public Safety Communications Department at 978-399-2345 and request to speak to the Police Records Department.

Wearing Masks / Face Coverings are optional for visitors while in the Police Department, Communications Department, and Lobby Area.

***************************************************************************

Ice Cream Trucks

All ice cream trucks are now required to post an 8 1/2 x 11 permit with a photo of the operator in their truck window, visible to patrons. Please contact local police if no permit is posted.

Solicitor Information

In Westford, ALL Solicitors must register at the Police Department prior to going door to door for the purposes of making sales and promoting their business. If these individuals are legitimate they will be issued a Westford Solicitors Permit and a photo ID card. If a solicitor comes to your door, ask to see their Police issued ID prior to conducting any business with them. If they do not have one, call us at 978-399-2345.

If possible, provide us with their description and that of any vehicle they may be using.D

Notice to Potential Solicitors

Permit applications are only accepted Monday - Friday, 8 a.m. - 4 p.m. Applicants must be present, with a positive id and an application processing fee of $5.  It is strongly recommended that you call in advance to make an appointment.

MV Crash Reports

Report Request Forms (PDF) are available on this site. You can also get a copy of your MV Crash Report over the internet.

Crash Reports - Your Source for Purchasing Crash Reports Online
If you are going to request a report in person, you are asked to complete the form and pay the required processing fee in advance. You will be charged $0.50 per page for Incident Reports, and $5 for a Crash Report. Additional fees may apply for multiple record requests, requests requiring significant resources to complete, photographs and/or audio. Reports will be redacted as allowed by public records law. It may take as much as ten days to get a response to your request. Generally reports are available within 10 days of Crash or Incident.