Human Resources

Health, Dental, & Voluntary Insurance Documents, Benefit Summaries, and Forms.

Benefit Plan Documents For: Plan Year 2023 - 2024  

(Please be sure to see both Page 1 & Page 2 for all benefit information)

Click here to view All / Prior Years

Open Enrollment Sessions 2023-2024


BCBS*will only be attending the October 17th session. MetLife will be attending each session listed below and will be available, along with Human Resources and other benefit representatives, to answer questions and assist with paperwork on the following days:

Open Enrollment Sessions:

Thursday October 12th Westford Academy - Upper Cafe 2:00 pm - 4:00 pm

Tuesday* October 17th Central Office/Millennium –All Purpose Room 2:00 pm - 4:00 pm

Thursday October 19th Town Hall - 2nd Floor Meeting Room 11:00 am - 1:00 pm

Call-in Lines: Account Education call-in Lines are being setup for BCBS health insurance & MetLife dental insurance. Once the dates, times, and phone numbers are available, they will be provided.

Retirees are welcome at any open enrollment session.


A BCBS representative and Human Resources will be available at this session to answer questions and assist with paperwork. 

Tuesday, October 17, 2023    Cameron Senior Center - 1st Floor Sitting Area    12:00 pm-1:30 pm



Town of Westford Annual Notices - Medicare Part D Credible Coverage Notice


Health Reimbursement Arrangement (HRA) documents - Mitigation Funds

These funds are available, until they are exhausted, for employees and retirees who are non-Medicare eligible who participate on the Town's health insurance to help offset increased out of pocket costs for plan design changes (health insurance copays only) for  those who meet the criteria through the HRA (Health Reimbursement Arrangement).  

HRA Forms

MIIA Employee Assistance Program (EAP)

Call 800-451-1834 for a confidential counseling and referral service. You receive 3 confidential in-person counseling sessions to help:

  • Manage Anxiety and Depression
  • Adjust to Demands of Work
  • Resolve Relationship Conflict
  • Talk About a Loved One's Drinking
  • Address Parenting and Family Issues
  • Assess Your Level of Stress
  • Become a Better Communicator

Additional Information

  • You receive legal assistance: 1 free 30-minute office or telephone consultation
  • per legal matter; does not include job-related legal issues.
  • You receive financial counseling: one free 30-minute telephone consultation per
  • financial issue.
  • Available to employees and household members 24 hours a day, 7 days a week.