How does the Westford Water Department determine water use restrictions?
Voluntary odd and even outdoor water use restrictions are in effect from May 1 through October 31. Customers are also strongly encouraged to limit sprinkler use to before 9 a.m. and after 6 p.m. For mandatory restrictions, the Water Department has established daily water usage triggers based on its Department of Environmental Protection (MassDEP) withdrawal permit (this state permit determines how much water the Department is allowed to pump on a daily basis). The triggers are set to allow enough water to be pumped to satisfy increased demand, but to prevent the Department from violating its state permit. A lower trigger point activates the Level 2 Mandatory Restrictions, and a higher trigger point activates Level 3 Emergency Mandatory Restrictions (outdoor water use ban). For details on allowable outdoor water usage during Level 2 and 3 restrictions, contact us at 978-692-5529 or view the Water Department Rules and Regulations page.

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1. What is groundwater?
2. How does the water get into my house?
3. Why does Westford restrict outdoor water use from May through October?
4. How does the Westford Water Department determine water use restrictions?
5. Why is my water discolored?
6. How is my water bill determined (residential)?
7. What is a System Development Charge (SDC) and how is it determined?
8. How do I connect to Town Water (single family house)?
9. What are the fees to connect to Town water?