Town-Wide Strategic Plan

The Town of Westford is creating its first Strategic Plan to chart the future of the Town. The strategic plan is a forward-looking document to develop a vision and set the goals of the Town for years to come.  The draft of the strategic plan was presented to the Select Board on January 28, 2025.  The Board provided feedback which was incorporated into the final version and adopted unanimously on February 11, 2025. 

The final version of Westford's Strategic Plan can be viewed here.  Staff will be working over the next several months with our various boards, commissions and committees to fully develop the implementation plans for each of the seven outcome areas, including key performance indicators and a regular schedule of updates to keep our residents informed of our progress.  Please check back to this web page for future updates as we work to implement the community's vision for Westford.

 The Select Board will be receiving updates on a regular basis.

FY2025 Q4 Update Intentional and Appropriate Economic Growth

FY2025 Q4 Update Commitment to Environmental Sustainability and Climate Action

Don't see what you need, or want to know more? 
Contact the Town Manager's Office at tmaa@westfordma.gov or 978-692-5501.


Strategic Plan Objectives

  • Develop a clear set of goals, action steps and policy statements that define the priorities and vision articulated by citizens and clarify how these goals will be achieved.
  • Recommend ways in which the Town can be structured to best fulfill the goals and action steps to operate effectively and efficiently to maximize citizen services and sustain these services at a high level.
  • Draft a final plan document for review and presentation of the plan to the broader community. Participate in the review and refinement of this document.
  • Facilitate the development of performance metrics key indicators and outcomes that can serve as a basis for performance measure for the organization.
  • Produce a workable planning document that has broad citizen support, clearly outlines the community vision, and identifies clear policies, goals, and action steps necessary to achieve the community's vision.
  • Facilitate the development of a process to keep the Select Board involved and engaged in identifying potential strategic initiatives that support goals and tasks, including use of Select Board meetings to handle strategic discussions, feedback loops, newsletters, and regularly scheduled reviews and reports.
  • Facilitate the development of a process that keeps Town employees involved and engaged in implementing strategic initiatives that support goals and tasks, including focus groups, departmental plans, annual work plans, feedback loops, newsletters, regularly scheduled reviews and reports.
  • The selected Consultant shall provide regular progress reporting and will closely coordinate its planning services schedule with the Town and its designated project management personnel.  The Consultant shall be required to provide a primary point of contact to the Town for the duration of the project and shall be expected to attend regular project status and management meetings. The Consultant shall provide monthly progress reporting and forecasting of future phases of the project.
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