Service Information

  1. Account Details

    View account details for utility billing for the Town of Westford.

  2. Backflow Prevention Device Approval (PDF)

    Better understand and learn more about backflow prevention device approval.

  3. Comment Form

    The Water Department strives to improve the quality of service and welcomes comments and suggestions from our customers.

  4. Get Connected to Town Water

    How to connect to Town Water and what are the charges for a single family house.

  5. Pay & Lookup Bills Online

    Customers may pay their tax bills using our online option. Our online bill pay provider for tax payments is City Hall Systems. You may pay as a guest or sign up to create a user account.

  6. Request Final Water Bill

    When selling your house, please call 978-399-2452 to request a final water bill.

  1. Service Issues

    View documents regarding various service issues from the Water Department.

  2. Title V (Septic) Inspection

    If you are having your septic system inspected, your system inspector will be required to provide the Board of Health with your water use records for the past 2 years.

  3. Water System Impact Study

    If you are a developer of a subdivision or project in the Town of Westford which proposes to connect to the Town's public water supply, you will need to fill out and submit an application for a Water System Impact Study.

  4. Water Rates (PDF)

    View effective water rates for Westford.

  5. Water Commissioners

    Water Commissioner meetings are regularly held on the first and third Wednesday of each month. To present an issue to the Commissioners at a meeting you need to have a time scheduled on the agenda.