Important Information on COVID-19, Updated August 4, 2020


THIS PAGE WILL BE UPDATED AS NEW INFORMATION BECOMES AVAILABLE

Total cases in Westford: 172
Active Cases: 7
Total Recovered: 152
Total cases in Middlesex County: 25,932

 GUIDANCE FOR REOPENING YOUR BUSINESS

Text: COVIDMA to 888-777 for up to date information from the State.

Get the answers you need!   It’s free.  Confidential.  Multilingual.  Dial 2-1-1 or search online

Bouy Health Symptom Checker

Governor Baker Issues a Mandatory Face Covering Order Effective May 6th

DAILY UPDATES AND THE LATEST NEWS

MENTAL HEALTH RESOURCES

COVID-19 Test Site Locator Map

COVID-19 Safe Practices Concern Form

                            

Resident Services

Service  
Rapid Testing Facility A new facility is located in the parking lot of Showcase Cinemas located at 32 Reiss Avenue, Lowell, MA. You must pre-register and be pre-qualified by CVS at the following link: CVS COVID-19 Testing
Pet Food Initiative Need animal food/supplies? Have food/supplies to donate? Animal Control is currently accepting donations. If you or someone you know is in need of assistance, please call (978) 692-4574 or email animalcontrol@westfordma.gov. A donation drop-off bin is currently outside the Westford Police Station door, in addition the Cameron Senior Center is accepting donations M-Th 8AM-1PM.
Help with Food Shopping & Medication
Contact the Cameron Senior Center at 978-692-5523
Grocery Stores
Reusable bags temporarily prohibited. Hours for seniors required. Sanitizing options for customers now required. To view the complete order click HERE.
4/7/19: UPDATED REQUIREMENTS can be seen Here
Public Schools See the WPS website for latest information.
Household Hazardous Waste Collection Our next Hazardous Waste Collection is scheduled for May 8, 2021.

Unfortunately due to the COVID-19 pandemic, at this time non-members cannot utilize services at the Minuteman Household Hazardous Products Regional Facility in Lexington, MA to dispose hazardous household waste until further notice. For questions you may contact them at (781) 274-8334.
Solid Waste Collection Please ensure all personal hygiene products, used tissues, paper towel, sanitary wipes, face masks, gloves, and similar items are disposed of in plastic garbage bags. Garbage bags should be tied securely for disposal. If you are sick or caring for someone who is sick: all personal waste should be double bagged in plastic garbage bags. Securely tie all bags shut and dispose of as regular residential garbage.
Questions about COVID-19
Call the Health Department at 978-692-5509, M-F 8:00am-4:00pm
To report fraud
Contact the Office of Inspector General at 866-750-5721

Latest Town Department Information

Department/Service Latest Status
Assessors The Assessor's Office is fully staffed and open
Building Department The Building Department Office is now open accepting applications and available to answer questions and concerns.
Conservation The Conservation Office is open.The staff will be operating on a rotating schedule to occupy the office in Town Hall. Contact information is available here or call 978-692-5524 and leave a message. Messages are checked regularly.
Fire Department Public access is limited to the vestibule of the new HQ Station (except for walk-in medicals). No station tours.
Starting on 6/22 residential inspections will resume with the following requirements:
 - Mon, Weds, Fri only from 8:00 AM - 12:00 PM
 - Only 1 person can be in home at time of inspection
 - Mouth and nose covering required
For more information relative to regulatory requirements, please visit www.westfordfire.com or contact Lt. Donald Parsons at (978) 399-2080

Health Department
The Health Department Office is open. All permits and applications can be submitted on line and staff is available for technical support on plans and Health Department Operations. The office is open. All inspections and field operations are at full capacity. For the office, call 978-692-5509 or go to https://www.westfordma.gov/215/Health-Department
Library As of July 13, the Library's Curbside Service will expand to include evening hours. Curbside Service is available Monday - Thursday from 10:00 a.m - 4:00 p.m. and 6:30-8:30 p.m. and Friday from 10:00 a.m. - 4:00 p.m. “Book Time Under the Browsing Tent” and “Laptop on the Lawn will also be available starting the week of July 13”. Please go to our website to book an appointment for those services. We look forward to expanding our Curbside hours to Saturdays, offering a live Reference chat service, and the continued growth of our Virtual Programs for all age groups. Westford patrons wearing masks, may return library materials in the rear drive-through Book Drop. Please check https://westfordlibrary.org for updates and access to our downloadable collections and virtual programs.
Planning / Zoning The Planning/Zoning Office is open.The staff will be operating on a rotating schedule to occupy the office in Town Hall. Contact information is available here or please call 978-692-5524 and leave a message. Messages are checked regularly.
Police Department The Lobby for both the Police Department and Public Safety Communications Department is open to the public for all services. Masks/ Facial Coverings are required. If possible It is requested that you call Public Safety Communications @ 978-399-2345 to request an Officer or if you have questions. In case of an emergency, please dial 9-1-1
Recreation Department Open to the public, Monday-Friday, 8am-4pm. To contact please call 978-692-5532 or email mcollett@westfordma.gov. Destination Exploration, Parks & Rec's Summer Weekly Program for ages 6-13, is running from June 29 - August 21. For information about Destination Exploration, and other programs, visit westfordrec.com.

Recreation / Athletic Fields Open to limited group use via permit from the Parks & Recreation Department.  Please call 978-692-5532 or email Joy Felicani @ jfelicani@westfordma.gov for permit information. For recreation program information, please visit westfordrec.com
Recreation / Playgrounds Open.
Senior Center The center is closed to the public, but staff are working in the building and providing support services including van transportation Monday thru Friday from 8-4PM. To reach the Cameron call 978-692-5523 or go to www.westfordma.gov/coa. Westford Food Pantry distribution hours: Wednesdays: 6-8PM and Fridays: 9-11AM and donations are accepted at these times. 
Tax Collector The Tax Collector's Office is open. Our staff is prepared to help you in person if you need assistance. However, to keep everyone as safe as possible, we are still encouraging use of our remote options. Payments can be mailed or dropped off in the drop box located at the back of Town Hall. Online payments can be made via epay@cityhallsystems.com. For more information visit our web pages.
Town Clerk Office The Town Clerk's Office is open. Dog licensing and vital records (birth, death, marriage records) are available online. Online payments may be made by credit card. Bulk item sticker locations are listed on this page . Call ahead to make arrangements to obtain marriage licenses, business certificates and raffle permits.
Town Manager's Office The Town Manager's Office is open. You may also contact us at (978) 692-5501 ext. 1 or by email at tmaa@westfordma.gov. Permit and license applications are available online on the Board of Selectmen’s homepage and may be submitted for approval at the email address listed above or hand delivered to our office.
Veterans Services For assistance please email veterans@westfordma.gov or, call 978-392-1170 and leave a message. More information can be located at https://www.va.gov/  or https://www.westfordma.gov/400/Benefit-Information
Water Department Customers may drop off payments using the mail slot inside the front lobby, but are encouraged to make payments online or through the mail. To contact the Water Department please use one of the following: 
General Questions: 978-692-5529 or water@westfordma.gov
Billing: 978-399-2451 or dtyman@westfordma.gov
Account Payable at 978-399-2452 or skane@westfordma.gov
Water Quality: 978-399-2457 or mwarren@westfordma.gov
Operations: 978-399-2456 or dcrocker@westfordma.gov.  

COVID-19 Virus

March 23, 2020

NOTICE:  In an overabundance of caution, the Health Department and Town are temporarily closing ALL Town playgrounds until further notice to help mitigate the spread of this virus. As information unfolds, we will notify you of any changes.  I would like to stress that all measures taken in Town are critical to help limit the spread of COVID-19, but the only way these protections will work is if you help by staying safe. I thank you for understanding in these unprecedented difficult times.

All Non Essential Businesses are ordered closed. To see a list of essential services, click here.

Information on the Current Outbreak of 2019 Novel Coronavirus, now named (COVID-19):

Recently, a new Coronavirus—2019 Novel (New) Coronavirus—was detected in Wuhan, China. This novel Coronavirus causes a respiratory (lung) infection. This is an emerging, rapidly evolving situation and CDC will provide updated information as it becomes available, in addition to updated guidance.  Attached to this page on the left are several useful links to help you make informed decisions.

 The virus is thought to spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.

These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

There are currently no vaccines available to protect against this novel Coronavirus infection. For more information, you can go to www.mass.gov/2019coronavirus . Also you can get fact sheets here. https://www.cdc.gov/coronavirus/2019-ncov/about/share-facts-stop-fear.html

The Massachusetts Department of Public Health is working closely with the federal Centers for Disease Control and Prevention (CDC) to learn more and will provide updated information on this website as it becomes available as well as guidance for the public. The Westford Health Department is monitoring this situation very carefully and will make sure that the most up to date information will be available to residents. You may go to https://www.mass.gov/resource/information-on-the-outbreak-of-coronavirus-disease-2019-covid-19.

The CDC recomends you wear a face covering when out in public

  1. You could spread COVID-19 to others even if you do not feel sick.
  2. Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities. Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  3. The cloth face cover is meant to protect other people in case you are infected.
  4. Do NOT use a facemask meant for a healthcare worker.
  5. Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.