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Town of Westford Massachusetts
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Utility and Emergency Information
National Grid Electricity
Service:
For power outages: 1-800-465-1212
For customer service call 1 800-322-3223
Cable and Phone Companies:
Comcast 1-800-COMCAST (1-800-266-2278)
Verizon 1-800-837-4966  
For more information about cable contact the Westford Communications Advisory Committee.
Natural Gas Utility Company:
National Grid (Gas) 1-800-233-5325
Weather Related Emergency Information
If you are in need of emergency shelter call the Police or Fire Department (978) 692-2161.  

Extreme Weather Emergency
In the case of a extreme weather emergency, please see below for important safety information:
  • Do not touch or go near any downed wires.  Report down wires to the Police.
  • Do not park your cars on the road
  • Do not travel. Stay off the roads
  • Keep home heating vents clear of snow
  • Check on your neighbors, especially the elderly
  • In the event of a power outage call National Grid at 800-465-1212
  • Do not call 9-1-1 unless you have an EMERGENCY
Ice Safety Precautions As tempeatures drop, and bodies of water throughout the area begin to freeze over, the Massachusetts Emergency Management Agency (MEMA) has issued information regarding safety precautions to be taken on our frozen lakes, rivers and ponds.

Roof Collapse & Storm Drain Safety Information "If not cleared off, dry, fluffy snow piled on roofs can act as a sponge, absorbing any additional sleet and rain, adding weight and stress to structures." states Massachusetts Emergency Management Agency (MEMA) Acting Director Kurt Schwartz. "Flat, commercial roofs are most susceptible if they are not draining properly. Additionally, MEMA encourages citizens to clear storm drains in their neighborhoods to minimize local flooding problems from this run-off."

Steps for After the Winter Storm"Once the initial impact of a winter storm has subsided, there are still many additional challenges to be faced, from snow removal to power restoration," states Massachusetts Emergency Management Agency (MEMA) Acting Director Kurt Schwartz. "If you have taken the proper precautions, remain cautious and careful, you and your family are more likely to experience a successful outcome."

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Town of Westford | 55 Main Street, Westford, MA 01886 | 978.692.5500 | 8am-4pm Monday - Friday
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