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Town of Westford Massachusetts
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Water Department
Contact TypeContact Information
60 Forge Village Road
Westford, MA 01886
After Hours Emergency:
7:00am - 4:00pm
Monday - Friday
except Holidays
Operations Manager
Business Manager
Environmental Compliance Manager
Accounts Payable
Water Billing & Property Transfers

Fall Water Main Flushing Program

As part of our ongoing maintenance program, Westford Water Department will begin a comprehensive flushing of the water mains on Monday, September 29, in the southern, Forge, and Town Center sections of Town.  We are anticipating  completion on October 31, 2014. Flushing will be completed between the hours of 8:00 AM and 3:00 PM.  This schedule is subject to change as weather conditions and length of flushing times may vary. Please check the website for updates (

Flushing will begin with the following streets:  Country Rd., Concord Rd., Rush Rd., Buckingham Dr., and Windsor Way

Periodic flushing is performed to maintain water quality throughout the distribution system.  This program involves opening fire hydrants and flushing valves to create increased water flows which dislodge and clean out naturally occurring sedimentation in the pipelines.

Minor flooding of streets, periods of low pressure and/or periods you may be without water could occur.  Discolored water may result from the flushing so we recommend that you fill bottles with water for use during this time.   If you experience colored water after the scheduled completion time, please run the cold water for 5 to 10 minutes to clear your service line.  If your water does not clear or if you have concerns regarding this flushing please call the Water Department at 978-692-5529.

Please avoid washing clothes during the dates and times above. Westford Water Department reassures customers the water is safe to drink and any discoloration should clear up after the water is run a few minutes.

Downgrade of Outdoor Water Use Restrictions to Stage I Effective September 4

Due to reduced seasonal demand the Water Department has downgraded the outdoor water use restrictions from mandatory (Stage II) to voluntary (Stage I).  The Stage I voluntary outdoor water use restrictions will remain in effect until October 31 - unless it becomes necessary to raise the outdoor water use restriction stage due to increased demand.  We ask that our customers continue to follow the voluntary odd/even outdoor water use restrictions - and only water in the morning (before 9:00 am) or in the evening (after 6:00 pm).

Click on the above link for details on the upcoming water main improvement project slated to start on August 5, 2014 in the Nabnasset area.

The 2013 CCR is Available at

Sodium in Drinking Water

For information on sodium in drinking water click on the Education and Outreach then Sodium in Drinking Water Links on the left side of the page.

Residential Water Meter Replacement

Water meters need to be replaced every 15 years according to accepted performance standards.  When you receive a letter from the Water Department indicating the need to replace your meter, please contact the Water Department as soon as possible to schedule an appointment.  Replacement of the meter takes about 30 minutes and is performed at no charge to you.  With over 500 meters to change per year your cooperation is crucial for us to get this done!

Town of Westford | 55 Main Street, Westford, MA 01886 | 978.692.5500 | 8am-4pm Monday - Friday
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