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Town of Westford Massachusetts
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Water Department
Contact TypeContact Information
60 Forge Village Road
Westford, MA 01886
After Hours Emergency:
7:00am - 4:00pm
Monday - Friday
except Holidays
Operations Manager
Business Manager
Environmental Compliance Manager
Accounts Payable
Water Billing & Property Transfers

Nabnasset - Temporary Loss of Water Service to Edwards Ave, Hadley Rd, and Wilson Lane - 9/15/2014

Water service to Edwards Ave, Hadley Rd, and Wilson Lane will be shut off for approximately 1 hour due to unanticipated complications with the water main improvement project in the area.  We thank you for your patience.  

Downgrade of Outdoor Water Use Restrictions to Stage I Effective September 4

Due to reduced seasonal demand the Water Department has downgraded the outdoor water use restrictions from mandatory (Stage II) to voluntary (Stage I).  The Stage I voluntary outdoor water use restrictions will remain in effect until October 31 - unless it becomes necessary to raise the outdoor water use restriction stage due to increased demand.  We ask that our customers continue to follow the voluntary odd/even outdoor water use restrictions - and only water in the morning (before 9:00 am) or in the evening (after 6:00 pm).

Click on the above link for details on the upcoming water main improvement project slated to start on August 5, 2014 in the Nabnasset area.

The 2013 CCR is Available at

The recent stretch of warm and dry weather has increased our water demand to a point where we have needed to upgrade our water conservation stage to mandatory restrictions.   There are many ways to help conserve water during the hot months - which not only saves you money, but helps us maintain a sufficient water supply for consumer use and fire protection.  Here are some tips:

  • Water yards only when needed - *established lawns only need about an inch of water a week!
  • Water early in the morning or in the evening to reduce loss due to evaporation (morning is better)
  • Check outside hoses and faucets for leaks and fix as soon as possible
  • Check your irrigation system for leaks and fix as soon as possible
  • If not already done - install a moisture sensor on your irrigation system to prevent watering when not necessary
*Stop by the water department for a free rain gauge.   A rain gauge can be used to measure the inch of water necessary for an established lawn.

Sodium in Drinking Water

For information on sodium in drinking water click on the Education and Outreach then Sodium in Drinking Water Links on the left side of the page.

Residential Water Meter Replacement

Water meters need to be replaced every 15 years according to accepted performance standards.  When you receive a letter from the Water Department indicating the need to replace your meter, please contact the Water Department as soon as possible to schedule an appointment.  Replacement of the meter takes about 30 minutes and is performed at no charge to you.  With over 500 meters to change per year your cooperation is crucial for us to get this done!

Town of Westford | 55 Main Street, Westford, MA 01886 | 978.692.5500 | 8am-4pm Monday - Friday
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