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Town of Westford Massachusetts
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Water Department
Contact TypeContact Information
60 Forge Village Road
Westford, MA 01886
After Hours Emergency:
7:00am - 4:00pm
Monday - Friday
except Holidays
Operations Manager
Business Manager
Environmental Compliance Manager
Accounts Payable
Water Billing & Property Transfers
Service Line Insurance

Periodically our customers get calls from companies offering water service line insurance.  We would like our customers to know that the Westford Water Department does not endorse any service line insurance product or company, and we recommend exercising due diligence before making a decision to purchase insurance.  Before considering purchasing service line insurance you may want to check with your home insurance company—as some policies do offer some coverage for service line repairs or replacement.

 Cant' find your fire hydrant?

If you don't know where your local hydrant is you can use this new map that shows the location of the town's hydrants.


We still need your help in keeping the fire hydrants free from snow (rule of thumb is at least 3 feet surrounding the hydrant should be cleared).    With over 1,000 hydrants in town it takes us considerable time to get to them all after each major snow storm, and the more help we get from folks the quicker we can get them cleared and easily accessible in the event of an emergency.     The last thing anyone wants is  to have to search for a buried hydrant during an emergency. 

Also—please remember that: In accordance with Massachusetts General Law Chapter 148 Section 27B it is unlawful to pile, push, or plow snow or ice on or against any fire hydrant in any public or private way.  Please make sure not to shovel, plow, or blow snow onto the hydrants when clearing your property!

We really appreciate your help!


The 2013 CCR is Available at

Sodium in Drinking Water

For information on sodium in drinking water click on the Education and Outreach then Sodium in Drinking Water Links on the left side of the page.

Residential Water Meter Replacement

Water meters need to be replaced every 15 years according to accepted performance standards.  When you receive a letter from the Water Department indicating the need to replace your meter, please contact the Water Department as soon as possible to schedule an appointment.  Replacement of the meter takes about 30 minutes and is performed at no charge to you.  With over 500 meters to change per year your cooperation is crucial for us to get this done!

Town of Westford | 55 Main Street, Westford, MA 01886 | 978.692.5500 | 8am-4pm Monday - Friday
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